Do you get energy from helping customers? Are you enthusiastic, customer oriented and fluent in french? Then you are the Customer Service Employee we are looking for!
For one of our clients we are looking for a Customer Service Employee who is fluent in Swedish. In this position you will start at the end of September. You will be working for an international company. It is a fast growing organisation. You will be responsible for helping customers with specific questions and complaints.
The Customer Service Representative is responsible for answering customer phone calls regarding complaints, address changes and returns. As a Customer Service Representative you will also be the connecting link between the customer and the organisation. You will be building long lasting relationships with your clients and you will deal with complaints and offer appropriate solutions. You are naturally capable of handling the work flow during hectic work hours like a real multitask-er!
- Helping customers via e-mail and phone with their complaints
- Building long lasting relationships with your clients
- Exchanges complex information with customers to solve problems within company's procedures and/or provide ongoing support to ensure customers are satisfied
- Discusses, accepts and follows up on customer service complaints
- Bachelor's degree
- 2-year Customer Service experience or supply chain related experience.
- Attracted by- and willing to work in an environment which is very dynamic and subject to change.
* 0-2 years of experience in customer service
* Swedish on a fluent level and Fluent in English
* Excellent MS office skills
* Positive and flexible attitude
* Easily adjusting to change
* Available immediately
- A salary between 1800 - 2600
- You come to work for a fast growing international company
- A stimulating working environment with a lot of opportunities
Are you the Customer Care Specialist employee that I am looking for? Please apply!
- Evenementen voor werknemers
- Pensioen / Pensioenplan
- Sport abonnement
- Werken vanuit huis
- Referral bonus
- Auto van de zaak
- Professionele ontwikkeling
- Korting op mobiele telefoon
- Flexibel rooster
- Game kamer
- Reis kosten vergoeding
- Reis kosten vergoeding voor OV
€ 1.800,00 - € 2.600,00 /maand