Virtuagym is one of the leading innovators in the digital health and fitness domain, offering a SaaS solution and 3 native iOS and Android apps to users worldwide. We serve nearly 15 million end-users, 30,000 trainers and more than 6,000 health clubs around the globe.
As a scale-up, we offer great freedom and autonomy to take ownership of projects and to develop your skills and experience with us . Our talented staff of 200+ is located in two offices: Amsterdam, NL, and Medellin, CO. We love to keep the company culture dynamic, informal and fun.
Constantly growing, we are looking for a new face to complement our Client Success team by representing our product for the DACH market. Will you join us in our quest to create a healthier and happier world?
How life at Virtuagym will be:
In this role, you will be a key player responsible for the growth and development of Virtuagym as well as establishing a strong connection with our customers. You will add to the process of engaging and motivating our clients to use our software and expanding our customer base every day.
Care, celebrating shared success and integrity are the most important values at Virtuagym and you will definitely have a chance to contribute to them. Every one of your days with us will be an opportunity to cultivate and evolve your personal and professional skills, as well as to raise awareness and make a major impact on a global scale. Here, at Virtuagym, we are not just colleagues, we are friends, willing to help, and support each other, so by joining us you become a part of an amiable and energetic team.
Some of your key tasks will be:
- Efficient communication with customers via phone, chat or email
- Collecting calls on various issues and gathering feedback
- Ensuring customer satisfaction with Virtuagym and Neo-Health softwares
- Creating content for our online Helpdesk